Refund and Return Policy
Last updated: October 2026
Apnar kena product pochondo na hole delivery-r 7 diner moddhe amader janiye return ba exchange korte paren.
Return-er shorto
- Delivery-r 7 diner moddhe jogajog korte hobe.
- Product byabohar kora jabe na, original packaging ar sob accessories sathe thakte hobe.
- Order number ba kena-r proman dekhate hobe.
Je obosthay return/refund pawa jabe
- Bhul product pathano hole.
- Product bhanga, kharap ba defective hole.
- Website-e dekhano description-er shathe na mille.
Je obosthay return kora jabe na
- Byabohar kora ba kharap kora product.
- Kroyer por customer-er dosh e bhenge jawa product.
- Custom ba customize kora product (age janiye dewa thakle).
- 7 diner por kora anurodh.
Refund process
- Return product amader kache pouchale ar check hole refund process shuru hoy.
- Refund apnar payment method-e (bKash, Nagad, Rocket ba card) pathano hoy.
- Refund pete shadharonoto 5-7 karjodibosh lage.
- Cash on Delivery order-er refund bKash/Nagad number-e pathano hobe.
Exchange
Same product-er onno rong/size ba onno product-e exchange korte chaile jogajog koro. Dam-er parthokko thakle ta alada kore mitate hobe.
Kibhabe return korbe
Email ba phone e order number, product-er chobi ar karon likhe jogajog koro. Amader team return-er nirdesh dibe.
Kono proshno ache?
Email: YOUR_EMAIL@urbandecorist.store | Phone: YOUR_PHONE_NUMBER