Refund and Return Policy

Last updated: October 2026

Apnar kena product pochondo na hole delivery-r 7 diner moddhe amader janiye return ba exchange korte paren.

Return-er shorto

  • Delivery-r 7 diner moddhe jogajog korte hobe.
  • Product byabohar kora jabe na, original packaging ar sob accessories sathe thakte hobe.
  • Order number ba kena-r proman dekhate hobe.

Je obosthay return/refund pawa jabe

  • Bhul product pathano hole.
  • Product bhanga, kharap ba defective hole.
  • Website-e dekhano description-er shathe na mille.

Je obosthay return kora jabe na

  • Byabohar kora ba kharap kora product.
  • Kroyer por customer-er dosh e bhenge jawa product.
  • Custom ba customize kora product (age janiye dewa thakle).
  • 7 diner por kora anurodh.

Refund process

  • Return product amader kache pouchale ar check hole refund process shuru hoy.
  • Refund apnar payment method-e (bKash, Nagad, Rocket ba card) pathano hoy.
  • Refund pete shadharonoto 5-7 karjodibosh lage.
  • Cash on Delivery order-er refund bKash/Nagad number-e pathano hobe.

Exchange

Same product-er onno rong/size ba onno product-e exchange korte chaile jogajog koro. Dam-er parthokko thakle ta alada kore mitate hobe.

Kibhabe return korbe

Email ba phone e order number, product-er chobi ar karon likhe jogajog koro. Amader team return-er nirdesh dibe.

Kono proshno ache?

Email: YOUR_EMAIL@urbandecorist.store  |  Phone: YOUR_PHONE_NUMBER